Effective Date: 07th September 2024

Welcome to www.daekaya.com (the “Website”), operated by DA EKAYA (“we,” “us,” “our”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

We collect the following types of personal information from you:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Financial Information: Payment details when you purchase products from our Website.
  • Technical Data: IP address, browser type, operating system, device information, and browsing behavior.
  • Marketing and Communications Data: Preferences in receiving marketing communications from us and your communication preferences.
  • Usage Data: Information about how you use our Website, products, and services.

2. How We Collect Your Information

We collect personal information from you in the following ways:

  • Direct Interactions: When you create an account, place an order, subscribe to our newsletter, or contact us via email or the contact form.
  • Automated Technologies: As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions, and patterns through cookies, server logs, and other similar technologies.
  • Third-Party Sources: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and payment processors.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Fulfill Orders: Processing and delivering your orders, including managing payments, fees, and charges.
  • To Provide Customer Support: Responding to your inquiries, providing product support, and addressing any issues.
  • To Improve Our Services: Analyzing how you use our Website to improve our products, services, and user experience.
  • To Send Marketing Communications: Providing you with information about our products, promotions, and special offers, subject to your preferences.
  • To Comply with Legal Obligations: Ensuring compliance with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your personal information with the following parties:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, delivery, and marketing assistance. These service providers have access to your personal data only to perform their tasks and are obligated not to disclose or use it for any other purpose.
  • Legal and Regulatory Authorities: When required by law, we may disclose your personal information to governmental authorities or other third parties for compliance with legal obligations, court orders, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Data Storage and Security

We take the security of your personal information seriously and implement the following measures:

  • Data Encryption: We use SSL (Secure Socket Layer) encryption to protect your data during transmission.
  • Secure Data Storage: Your personal data is stored in secure servers with restricted access and protected by firewalls.
  • Access Control: Only authorized personnel have access to your personal data, and they are required to maintain its confidentiality.
  • Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Any updates will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: daekaya.official@gmail.com

Thank you for trusting DA EKAYA with your personal information. We are committed to protecting your privacy and ensuring a safe online experience.